| Microsoft Ireland Operations Ltd. (Microsoft Azure) |
EU |
Cloud infrastructure hosting and data processing for the Selma platform. |
N/A – transfer within EU/EEA |
| OpenAI, LLC |
USA |
Direct OpenAI API used by the Research engine and selected AI features as a complement to Azure OpenAI. Receives prospect/company data and prompt content. API data is not used to train OpenAI models (zero-retention where configured). |
Standard Contractual Clauses (SCCs) |
| Mailgun Technologies, Inc. |
EU |
Transactional and outbound email delivery, inbound email routing/parsing, webhook event processing and suppression management for Selma platform emails. Processes sender, recipient and message content. |
N/A – transfer within EU/EEA |
| MailReach |
France (EU) |
Email deliverability monitoring of customer mailboxes. Receives sender/recipient metadata. |
N/A – transfer within EU/EEA |
| Stripe LLC |
USA, Ireland |
Payment processing and subscription billing for customer transactions. |
Standard Contractual Clauses (SCCs) |
| Astrodon Inc |
USA |
Lifecycle, onboarding, hand-over and team-invitation transactional emails sent by the Selma platform to Selma's own customers and end-users. Processes recipient name and email address. |
Standard Contractual Clauses (SCCs) |
| Zendesk, Inc |
EEA (Ireland, Frankfurt) |
Used for managing customer support tickets and providing a platform for customer service interactions, ensuring effective support and issue resolution. |
N/A – transfer within EU/EEA |
| SmartBear Software |
USA |
Application error reporting, exception tracking and crash diagnostics across the API, Functions and Outreach Functions services. Stack traces may incidentally contain user identifiers. |
Standard Contractual Clauses (SCCs) |
| Intercom, Inc. |
USA |
In-app customer support chat widget embedded in the Selma front-end. Receives the logged-in user's name, business email address and team identifier to identify and route support conversations. |
Standard Contractual Clauses (SCCs) |
| Kleer AB |
Sweden |
Integrated accounting and financial system used to synchronize ledger data and automate bookkeeping workflows. |
N/A – transfer within EU/EEA |
| HubSpot Inc |
USA (EU Data Center) |
Used as CRM and marketing automation platform to manage customer relationships, track interactions, and send onboarding or product-related communication. |
Standard Contractual Clauses (SCCs) |
